easyBensin

Accountable Report

Wednesday, 10 February, 2021

In managing costs, a company not only manages calculated costs, but also should be able to determine the hidden costs.

The hidden cost can be interpreted as expense not normally included in the purchase price of an equipment or products, but rather the costs that arise as a consequence of the improper process which has an impact on service performance to customers or internal operations.

for example, complicated work procedure that causes workers to put more effort into the process, another example is when a gas station operator came late for work impacted to inadequate of personnel resulting in long queues and customers cannot be served optimally.

Remember, you should be grateful when a customer complaint means that He/She still wants to keep business with you, but it will be a disaster if they are disappointed and do not reveal it, they will just leave and never come back.

According to Armand Feigenbaum, Hidden Cost can absorb 10-40% of the company total cost.

In correlation with fuel,

What are the consequences if there is no recordable & accountable reporting system for fuel consumption?

have you ensured all the fuel usage has been recorded correctly? Is there a gap for individuals to take advantage of your company weaknesses?

Yes, an increase in fuel consumption followed by an increase in unit repair costs can be an indication of this.

It is essential to have proper fuel management that includes valid and recordable transactions as financially accountable.

If your company needs fuel, are there any hidden costs of ignoring the fuel quality? can you determine what are the hidden costs will arise from that?

Start to focus on your main business, increase company competitiveness with proper fuel management. Easybensin’s invites you to have further discussion about fuel management that appropriate to your business.

“if the goods or services obtained are not proportional to the costs incurred, that is called expensive”

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